Bilingual Web Banking Enhancement for Canadian Financial Institution

Our Client

Company name: Personal Banker (Pseudonym)

What Does the Company Do?

Personal Banker is a major player in Canadian banking, offering everything from savings accounts to business loans, all with a friendly and professional approach.

Deadline set by the client: 25 days

What do they need?

Personal Banker’s request was straightforward: they needed help to ensure their web banking platform was fully bilingual. This involved copying highlighted French texts into the right places, translating any English text that was missing a French counterpart, and making sure certain key points had their French translations in place. If any English sections were blank, they had to remain blank. It was a detailed task, but with the right team, it was certainly manageable.

The Challenges

This project required meticulous attention to detail from start to finish. Every highlighted French text had to be accurately copied to the right places in the target file, ensuring no content was missed or misplaced. Additionally, identifying and translating English texts that were missing their French counterparts demanded precision and a keen understanding of technical and financial terminology.

We also had to carefully adhere to instructions to leave blank English sections untranslated, maintaining the platform's intended design and functionality. This level of detail was crucial to preserving the integrity of Personal Banker’s web banking platform.

Working under a tight deadline added to the challenge. We had to manage our time efficiently, ensuring high-quality translations without compromising accuracy. This required a well-coordinated effort and systematic approach to meet the Personal Banker’s stringent requirements and deliver on time.

Why Tomedes

Personal Banker chose Tomedes for their translation needs due to our strong reputation for handling complex financial translations with precision. Our ISO certifications for quality and translation solutions assure the Personal Banker of our high standards.

Additionally, our extensive experience helping both local and international businesses enabled us to meet Personal Banker’s specific requirements. Our rigorous quality policy emphasizes accuracy and client satisfaction. These factors, combined with our ability to meet tight deadlines, made us the ideal partner to enhance their web banking platform's bilingual functionality.

The Solution

We approached the task systematically to ensure every detail was covered. First, we carefully transferred the highlighted French texts to their designated spots in the target file, ensuring every word was accurately placed. Next, we identified any English texts that lacked translations and provided precise French financial translations for these sections. Ensuring that specific key points had their correct translations was a priority, maintaining the integrity of Personal Banker’s web platform.

Our team followed the Personal Banker’s specific instructions closely, leaving blank English sections untranslated to preserve the platform's functionality. Our experienced translators, equipped with advanced translation tools, worked diligently to meet the tight deadline, ensuring the entire project was executed flawlessly.

The Result

Our meticulous efforts resulted in a seamless bilingual web banking platform for Personal Banker. The enhanced functionality has led to increased customer satisfaction, as both English and French-speaking users now experience a smooth and intuitive interface. This improvement has also boosted accessibility, attracting new customers and retaining loyal ones.

Additionally, by adhering to strict translation guidelines, Personal Banker remains fully compliant with Canadian language laws, reinforcing its reputation as a reliable and trustworthy institution. The successful completion of this project highlights Tomedes’ ability to deliver high-quality services, ensuring client needs are met efficiently and effectively.

Conclusion

This project demonstrates Tomedes’ ability to deliver top-notch translations that meet even the most stringent requirements. By helping Personal Banker enhance its web banking platform, we’ve shown that our work is about more than just words – it’s about connecting people and businesses in a multilingual world. If you need high-quality translation solutions to elevate your business, contact us today. Let’s make your story a success, one translated word at a time.